Can more than one person access the self employed app? i logged in on one phone and now won't let me log on to my preferred business phone.

Hi there, @useralannahearlyoung. It's our priority to ensure you can access your account on your business device again.

Yes, we can only access QuickBooks Self-Employed account one at a time. I recommend logging in to your QuickBooks Self-Employed account using the web browser. Doing this allows you to see if it has something to do with the app.

If it's showing up, I'd suggest uninstalling and reinstalling the app to start a clean slate. Doing this helps refresh the application and load your data on your business device.

• For Android devices, you can access the QuickBooks Self-Employed: Mileage Tracker and Taxes via Google Play Store.

• For iOS devices, you can download the QuickBooks Self-Employed Mileage and Expense Tracker via the App Store.

If you're still unable to login, I'd recommend reaching out to our Customer Care Support team so they can further investigate.

Here's how:

1. Click Help at the top.
2. Select Contact Us.
3. Enter a brief description of your concern in the Ask a question box.
4. Press on Continue.
5. Choose your preferred support method to reach us.
   

In the meantime, if you encounter the error again, it'd be best to access your company via any supported browser.

I want to ensure you get all the help you need to avoid any disruption using the QBSE app on your phone. Feel free to comment below if you have additional concerns. Take care and have a good one.

Hi, @useralannahearlyoung.

Hope you’re doing great. I wanted to see how everything is going about logging in to your business device. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!