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sales96
Level 1

Can not log in intuit account

 
3 Comments 3
RCV
QuickBooks Team
QuickBooks Team

Can not log in intuit account

It's my priority you can log in to your Intuit Account. Let's perform some steps to access your account, sales96.

 

Have you encountered an error message? Let's make sure to enter the correct login info when accessing your Intuit account. The User ID and Password that you use to access QuickBooks is not the same as your Intuit Account login credentials (unless you set it up that way on purpose).

 

If you can't remember your user ID and/or password?, you can choose the Forgot your Password? or Forgot your User ID? option to retrieve your credentials.

 

Here's how:

 

  1. Go to https://www.quickbooks.com/account.
  2. Click I forgot my user ID or password link.
  3. Enter your registered email, phone number, or user ID.
  4. Type the code you receive.
  5. Your User ID will reflect. Then, reset your password.

Once done, try logging in again.

 

If you no longer have access to the e-mail address associated with your account, you can complete this form. Then, attach a copy of one of the indicated documents to verify your identity and click Submit.

 

For more details about managing your Intuit account, you can check out these articles:

 

Feel free to reply to this post if you need anything else with your accessing your account. I'd be glad to help. Have a great day ahead.

glenntow-1
Level 1

Can not log in intuit account

When the Admin logs into quickbooks, there is an error " Pending approval" for the intuit. We tried to change password..didn't work.  Realy need someone to call and walk us through it please.

Ryan_M
Moderator

Can not log in intuit account

Hi @glenntow-1,

 

Thank you for the prompt reply, as well as sharing an update on your situation. 

 

Follow these steps so you can get a hold of our Technical Support team:

  1. On your QuickBooks homepage, go to the Help menu.
  2. Choose QuickBooks Desktop Help.
  3. Tap the Contact us button.

Check out this article as well: Support hours and types. It's here you'll find the list of all our Technical Support teams, along with their operating hours.

 

Feel free to place a reply in the comments below if you have other concerns. I'll get back to you. 

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