We'd want to make sure that you get the help that you need, ebetterly.
Can you give us a short description in regards to the type of help that you need? Our Community articles might be able to guide and help resolve the issue.
The case number you've shared has also been encrypted so other users can't see it for the security of the account. This is because the Community is a public forum and we're not able to open and view cases in this platform.
If this is something about your account or subscription, please give us a callback instead. Our phone and chat support agents can take a look at your account and check the case documentation to help you further.
Here's how:
- Log in to the QBO web version and click the Help menu in the upper-right hand corner.
- Click the Contact Us button.
- Enter the case number or a short description with the type of help that you need.
- Click Let's talk.
- Select the Get a callback option.
- You can also click Start messaging if you want to reach out to one of chat support agents.
Don't hesitate to visit us again and post a question if you need anything else. We're always here to help you.
