Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
I got you, treasurer134.
I can help fix your accounts receivable (A/R) issues that are showing as negative
You'll want to make sure to apply the credit to the correct invoice. To do this, you can follow the steps below:
On the other hand, you can apply the credit to a new invoice.
Here's how:
Once done, you can run the A/R Aging Report to see the changes.
In addition, QuickBooks automatically downloads the latest transactions. You can match them with what you've already entered in QuickBooks Online.
Feel free to refer to this article for your guide in categorizing and matching bank transactions: Categorize and Match Online Bank Transactions in QuickBooks Online.
You can always visit the Community if you have any other concerns about managing your A/R transactions. I'm here to assist. Wishing you a lovely day.
As the invoice was deleted since it was a duplicate transaction, this doesn't really help. I wanted to know if there was a way of deleting the corresponding (now) unapplied payment.
Hi there, @treasurer124,
I can surely help you out! To delete the unapplied payment, you can simply follow these steps:
For more information, you can visit: Void or delete transactions in QuickBooks Online.
I will also add articles you can refer to for future use if you want to run and match your Aging Reports:
If you need any additional assistance with your transactions, please don't hesitate to reach us or simply leave a comment under this post. I'll be happy to help you anytime. Have a nice day!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here