Good to see you again here in the forum, @carol108. Thanks for joining the thread and informing us about your concern.
I'll share my thoughts to help clear some of your confusion. The gear icon should be in the top right corner of your home screen, between the option notification bell and your Intuit account. However, if you're using QuickBooks desktop, you won't see this button on your home screen.
If you're using QuickBooks Online, I recommend performing some browser troubleshooting steps by accessing your account in a private browsing window. Website data and cache files are not saved in this mode, which can help determine if it's a browser-related issue. You can press:
- Ctrl + Shift + N in Google Chrome
- Ctrl + Shift + P in Mozilla Firefox
- ⌘ + Shift + N in the Safari web browser.
Once logged in, look for the gear icon in the top right corner of the home page. If there is a button, go back to your regular browser and clear your cache to clean up your system. This process also improves your browsing experience. Refer to this article for detailed information: Clear cache and cookies to fix issues when using QuickBooks Online.
On the other hand, if you're using QuickBooks Desktop, you can change your company information by going to the Company menu in QuickBooks Desktop. The method is as follows:
- Open your QuickBooks Desktop company file.
- Go to the Company menu, then select My Company.
- Click the pencil icon to edit.
- In the Company Information window, go to the Legal Information tab.
- Enter your company address.
- Click OK once done.
For detailed information, visit this article: Change the legal name and address of your company in QuickBooks.
You can also rename company files. This article provides detailed instructions: Rename your QuickBooks Desktop company file.
For additional QuickBooks-related concerns, don't hesitate to post them here in the Community. We're always available and willing to lend a hand to your queries. Have a great day ahead.
