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I'd be delighted to walk you through on where you can check the emails from Intuit, @danfrtz.
Product-related updates, like billing details, an email will be sent to the email address of the primary contact on the account. This is usually the company admin or the one who purchased the product.
If you want to make changes to the primary contact information, you can always follow the complete instructions found in this link: Learn how to become the master admin or primary contact for a QuickBooks account.
On the other hand, any transaction-related information, email will be sent to your company email. These are the emails that you set up on the Cc or Bcc section when sending the forms.
To verify the email that was used in these sections, please check it under the Cc or Bcc, click on the Cc/Bcc link under the Customer email section.
To view the list of emails that were sent to you, I recommend checking out your email that was tied on your account.
Lastly, to give you tips on how you can ensure that the email that you received is coming from Intuit, you may read through these guidelines:
- Receive important email messages from Intuit
- Is this email I received a legitimate communication from Intuit?
Get back to me if you have any other questions. I'm always here to help. Have a good day!
