Hi healygillen,
Thank you for letting us know about the error you received when trying to print your receipt. We can perform some steps to check if this is triggered by random browser issues.
We can start by signing in to your QBO company using a private window. This step will disable the browser extensions and stops the cache from saving your search history.
- Google Chrome: Ctrl + Shift + N.
- Safari: Command + Shift + N.
- MS Edge and Firefox: Ctrl + Shift + P.
If there's no error when browsing privately, you can clear your browser's cache. If it's the same thing, you can open a different browser to see if this only happens to the one you are using.
Alternatively, you can reach out to our QBO Support to check this further using more tools.
- Go to Help and select the Search tab.
- Click Contact Us at the bottom.
- Enter something like getting Error code: 504, type; NETWORK_ERROR when printing my subscription receipt, and click Continue. Provide the details of the other affected companies as well.
- Choose Start a chat or Get a callback.
On the other hand, if you need some references about QBO, you can visit the main support page, scroll down a bit, and click More Topics.
Let me know if you have other questions about QuickBooks. Take care and have a good one!
