Hi there, kcritser! Let's sort this error to help you export data seamlessly.
Start by accessing your QuickBooks account via an incognito or private window to verify if it's a webpage issue. Here are the keyboard shortcuts:
- For Firefox, press Ctrl + Shift + P
- For Chrome, press Ctrl + Shift + N
- For Safari, hold down Command + Shift + N
If you can export the data while browsing privately, clear the browser's cache to start with a clean slate. Alternatively, consider using other supported browsers .
However, I recommend contacting our live support team if the issue persists. They have special tools to pull up your account securely. Follow the steps below:
- Go to the Help icon and choose Search.
- Enter help in the search bar, then select the Contact Us button.
- You can connect with us through Callback or Chat.

Please note our operating hours so you can reach us at your convenience: Get help with QuickBooks products and services.
Feel free to reach out for additional export or payroll questions.