I appreciate you for stating the steps you've performed to resolve the change admin password problem, @Fixitmom3.
Good to hear that you've successfully changed the admin password in QuickBooks Desktop. You can now continue to track and manage your data as soon as possible. You may visit our Help Articles to know our frequently asked questions for your guide.
For your later reference check out these articles about how to handle your accounts, products, contacts, billing, and user ID access.
Please don't hesitate to add a comment below if you have any other questions about changing and resetting passwords in QuickBooks. I'll be right here to help you!