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Fixitmom3
Level 1

Failed to change Admin password in QuickBooks Desktop Pro Plus 2021

See attached screenshot of the error message I get when I try to change the Admin password in QB Desktop Pro Plus 2021. How do you even find out who the company file is registered to in QB DesktopError Message in QBD.PNG

2 Comments 2
Fixitmom3
Level 1

Failed to change Admin password in QuickBooks Desktop Pro Plus 2021

I fixed it myself. It was a simple thing, just don't add a password and it logged me right into the company file. Then it asked me to create a password for the company file. Weird....

MichelleBh
Moderator

Failed to change Admin password in QuickBooks Desktop Pro Plus 2021

I appreciate you for stating the steps you've performed to resolve the change admin password problem, @Fixitmom3.

 

Good to hear that you've successfully changed the admin password in QuickBooks Desktop. You can now continue to track and manage your data as soon as possible. You may visit our Help Articles to know our frequently asked questions for your guide. 

 

For your later reference check out these articles about how to handle your accounts, products, contacts, billing, and user ID access. 

 

 

Please don't hesitate to add a comment below if you have any other questions about changing and resetting passwords in QuickBooks. I'll be right here to help you!

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