Follow up for my master admin claim

Did you try these steps?

https://quickbooks.intuit.com/learn-support/en-us/intuit-account/request-to-be-the-master-admin-or-p...

Hello there, accounting311,

I believe you've already sent the master admin claim. You'll receive a response within three business days via email after your request.

If you're still unable to receive an email, I recommend contacting our QuickBooks Online Support Team. They can check the status of the request by looking at your previous case in the system.

Here's how to contact them:

1. Sign in to your QuickBooks Online company.
2. Go to Help (?).
3. Select Contact Us.
4. Enter your concern, then select Let's talk.
5. Choose a way to connect with us:
   • Start a chat with a support expert.
   • Get a callback from the next available expert.

I've added this article, Request to be the master admin or primary contact for additional information.

Stay in touch with me if there's anything else you need. I'm always right here to help.