Had an issue with Sales Tax report, not mapping a local city tax (Hoover, AL) correctly. AL has some cities/counties that self collect taxes. Can this error be corrected

Good morning, @djdavis1990. 

Congrats on making your first post here in the Community. Allow me to provide you with some information about your sales tax. 

If your local city tax isn't mapping correctly on the Sales Tax liability report, you have a few options to choose from to help resolve this problem: 

• Create a Sales Tax Adjustment
• Use custom rates to manually calculate taxes on invoices or receipts

Here's how to do both: 

Sales Tax Adjustment

Note: Make sure you have an account set up for this before adding the adjustment. 

1. Go to the Taxes tab on the left-hand menu bar. 
2. Choose the Sales Tax section. 
3. Locate the tax period you need to adjust. Hit View Return. 
4. Press Add an adjustment. 
5. Pick the Reason for the adjustment. 
6. Choose the Account for it. 

• An expense account will increase the tax due. 
• An income account will decrease the tax due.

       7. Type in the amount and click Add. 

Custom Rates

After setting up a custom rate, you can start using them when making a sale. 

1. Create a sales receipt or invoice. Before saving the transaction, go through the steps below. 
2. Press the arrow beside "Based on Location." 
3. Select the custom rate from the list. 
4. Ensure the amount is correct. 
5. Tap Save, or Save and send to email your customer the receipt or invoice. 

Here's a guide that might come in handy for your business about sales tax: Automated sales tax. 

Let me know if this helps. I want to ensure that all of your concerns are addressed. I'll always be around to help. Wishing you and your business continued success! 

Is this something that your team can correct on your end after we make this correction?  Want it to map correctly next time.

Hey there, djdavis1990.

Thanks for stopping by today, if you follow the steps provided above by my colleague, then set up the automated sales tax then yes it will be mapped correctly moving forward. Should you have any other questions or concerns, you can always reach out here or reach out to our support team as well, they can look into your specific account with you in a private 1-on-1 screen share to determine if everything is set up to your desires. To reach them, you can check out the steps in this article. 

If there's anything else you need, don't hesitate to post here anytime. Thanks again and I hope you have a lovely day.

Your advice is useless