Having issues accessing reports

is yours working again yet? What is going on with QB online?

Good afternoon, @info1543 and @A-rairconditioning. 

Congrats to both of you for making your first post here in the Community. It's my priority that you're able to use your QuickBooks Online to its full potential. 

Before doing a few troubleshooting steps, I'm going to ask you some important questions that will help me determine the best solution for both of you: 

• What kind of reports are you trying to run? 
• Are you receiving any errors when trying to access these reports, or are they not appearing? 

In the meantime, let's use a private browser or incognito window to help resolve this problem. This will allow the glitch to be removed from your account. Here's how depending on your session: 

• Safari: Ctrl + Shift + N 
• Internet Explorer/Firefox: Ctrl + Shift + P 
• Google Chrome: Command + Shift + N 

Go back to your regular session and clear your browser's history if this works. By doing this, QuickBooks will load as a fresh new page to eliminate any glitch from occurring in your system. If not, please provide me with the answers to the questions that I asked above. 

The troubleshooting steps should do the trick. Let's wait and see how it goes. If you have further questions, don't hesitate to ask them. The Community and I are always here to have your back. I'll be waiting for your response. 

Thanks. I was actually trying to access reports such as P&L and balance sheets. 

I initially posted here by mistake because of how support process works. I thought I was typing into a chat box. 

A support staff told me via chat it seems

some people where also recording “504 webpage issues”. It came back after 20 mins of trying to access system. 

I’m guessing it was just an overload from March 15 tax deadline with everyone online for their business accounts. 

thanks everyone for help.