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Hello, @miwako12003
Congrats on making your first post and joining the Community. I'm here to give you clarification on your subscription payment and how to access the QuickBooks mobile app.
Often, customers will download the QuickBooks Online mobile app instead of the QuickBooks Self-Employed mobile app by accident, but you're in luck. I have links below that will help you download the correct app:
Also, for all subscription matters, please call our Support Team. They have specific tools that examine your account for that type of information. Here's how:
1. Log into your QuickBooks account.
2. Select the Help icon.
3. Enter your question.
4. Choose Contact Us.
If you have any other questions, please don't hesitate to reach back out to us. Have a wonderful day.
Hello, @miwako12003
Congrats on making your first post and joining the Community. I'm here to give you clarification on your subscription payment and how to access the QuickBooks mobile app.
Often, customers will download the QuickBooks Online mobile app instead of the QuickBooks Self-Employed mobile app by accident, but you're in luck. I have links below that will help you download the correct app:
Also, for all subscription matters, please call our Support Team. They have specific tools that examine your account for that type of information. Here's how:
1. Log into your QuickBooks account.
2. Select the Help icon.
3. Enter your question.
4. Choose Contact Us.
If you have any other questions, please don't hesitate to reach back out to us. Have a wonderful day.
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