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slim-young30-gma
Level 1

How can I cancel my account

 
4 Comments 4
MJoy_D
Moderator

How can I cancel my account

I can help you with cancelling your QuickBooks Online (QBO) account, slim.

 

You can go to the Intuit Account Manager to cancel your QuickBooks Online (QBO) account. 

 

Follow the steps below: 

 

  1. Log in to the Intuit Account Manager.
  2. Click the Products & Billing, then select your company name. This will take you to your subscription page.
  3. Find your QuickBooks Online (QBO) and select Cancel subscription.
  4. Follow the prompts to finish cancelling the account
  5. You’ll see a pop-up confirming your subscription is cancelled. Select Got it.

 

Check this article for more information about cancelling your QuickBooks Online subscription or trial. You can also refer to that article if you have subscribed through Apple or Google App Store. 

 

In case you need to get back to your account, here's how to resubscribe to or reactivate QuickBooks Online

 

Let me know if you need further help cancelling the account. I'm always glad to help in any way I can. Have a great rest of the day!

debkaye
Level 1

How can I cancel my account

Were can I go to cancel my subscription for my desktop quickbooks pro and payroll subscription.

Quickbooks is breaking the bank

SheandL
QuickBooks Team

How can I cancel my account

Hi there, @debkaye. I am here to provide support regarding the cancellation process for your QuickBooks Desktop Pro (QBDT) and Payroll subscription.

 

To withdraw your QBDT Pro plan, you'll have to log in to your CAMPS account. This action will facilitate the seamless processing of your cancellation request. To complete this, follow the steps below:

 

  1. Open your CAMPS account and input your credentials.
  2. Identify the QBDT account that you intend to change.
  3. Navigate to the Products & Services section, locate your subscription or service, and click Details.
  4. Confirm that this is the product or service you intend to end, and then choose the Cancel Service option in the active section.
  5. We would appreciate it if you could share your reasons for leaving. It will help us enhance our services. If you want, you can provide details and then click Continue to cancel.
  6. Hit Cancel Now to confirm your cancelation.

 

Afterward, an email confirmation will be sent to you.

 

Check out this article for reference: Cancel your QuickBooks Desktop Subscription.

 

Moreover, since your account includes a payroll subscription, you'll have to follow the steps below to withdraw this successfully.

 

Before canceling, please ensure you've completed the following payroll tasks:

 

  • Finalize your final payroll
  • Print the required and necessary payroll reports.
  • Settle any overdue tax deposits.
  • Complete and submit any pending annual or quarterly forms.

 

Once done, let's proceed with the cancelation process. To do so, here's how:

 

  1. Log in to your Intuit Account, then go to Product & Services.
  2. Select Details next to the status of the payroll subscription you intend to cancel.
  3. Click on Cancel Services and follow the on-screen instructions to complete the cancellation process.

 

We will review your cancellation request and send you a confirmation email within three business days. You will receive an additional email once the cancellation process is complete.

 

See this article for additional information: Cancel Your QuickBooks Payroll Subscription.

 

This article will guide you in understanding how to access view-only mode if your subscription is no longer active or if you decide to cancel it: Renew your subscription or use view-only mode in QuickBooks Desktop.

 

If you have any more questions about canceling your account, feel free to reach out to the Community space. I'm here to assist you every step of the way.

Deity Alpha
Level 7

How can I cancel my account

@debkaye 

Can you login to CAMPS and find your license code there?

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