You can cancel your QuickBooks Online (QBO) subscription from the Gear icon, Farida.
Once you cancel your subscription, you will have read-only access to your data for one year. After this period, your data will be deleted permanently.
We can export your financial reports and lists as a local file (such as Excel or CSV) on your computer to save your data.
Here are the steps to follow:
- Log in to your QBO account as the Primary Admin.
- Go to the Gear icon in the top right corner.
- Under the PROFILE column, select Subscriptions and billing.
- In the QuickBooks section, click the Cancel option.

- Follow the on-screen steps to complete and confirm the cancellation.
If you signed up for or purchased QBO through the mobile app, you can refer to this article for instructions on how to cancel your subscription: Cancel your subscription.
We wish you the best of luck with all your future business endeavors!