We appreciate you reaching out to this forum, lana-finpartner.
I can definitely guide you on downgrading your subscription.
Since you're using QuickBooks Online Advanced, you'll be prompted to make a call for further guidance when downgrading your subscription. This plan includes many features that aren't available on the others.
With this, take note of the following to downgrade successfully:
- Head to Billing & Subscriptions within the product.
- This should be the URL: https://app.qbo.intuit.com/app/accountsettings?p=company_billing.
- Change everything after the app to change plan. Note that this should be the URL: https://app.qbo.intuit.com/app/changeplan.
- Select a new plan.
I'm also adding this resource for the things to do before you can downgrade your plan and avoid losing essential features: Upgrade or downgrade your QuickBooks Online edition.
Moreover, consider scanning this material to guide you on managing subscription and billing: Manage billing, payment, and subscription info in QuickBooks Online.
Feel free to update us in the thread if you have additional questions when managing your subscription or other related concerns in QuickBooks Online. We can always lend a hand.
