cancel
Showing results for 
Search instead for 
Did you mean: 
jkobosky
Level 1

How can the bold font on reports be changed? Not printing clearly.

 
3 Comments 3
Ashley H
QuickBooks Team

How can the bold font on reports be changed? Not printing clearly.

Thanks for reaching out to the Community, @jkobosky.

 

I'm here to help troubleshoot your Reports so that they can be printed out clearly. 

 

We can perform some troubleshooting to see if this is a browser-related cause.

 

I'd like to start with opening a Private Window or an Incognito Window in your web browser. This will open your account in a clean slate and loads fresh data. Here's how:

  • Mozilla Firefox / Internet Explorer: Press CTRL Shift P
  • Safari: Press Command Shift N
  • Google Chrome: Press CTRL Shift N

Once you're in the Private / Incognito Window, sign in to your QuickBooks Online account and try to print the Report again. Take a look and see if the data is more clear. If it works, then you can go back to your original browser and clear the cache. Alternatively, you can use other compatible browsers. If the issue persists, then you can refer to this Community Article for further troubleshooting for Printing Errors in QuickBooks Online.

 

If you need further assistance, please don't hesitate and reach back out to me! I'm always here to help. Have a beautiful day.

RachelIllsley
Level 3

How can the bold font on reports be changed? Not printing clearly.

Hi!  This is still an issue in May 2023!  The bold font on screen, on prints and on PDFs flares far more than it should making reports look far from professional.  We have recently moved from QuickBooks Desktop to QuickBooks online and these issues are so frustrating!  Can you please sort ASAP!

Ashleigh1
QuickBooks Team

How can the bold font on reports be changed? Not printing clearly.

 Hello RachelIllsley, thanks for posting on this thread, we have passed this onto the development team.

Need to get in touch?

Contact us