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bibarch
Level 1

How do I cancel a check and request the funds back

In Quickbooks bill pay?
1 Comment 1
AnneMariee
QuickBooks Team

How do I cancel a check and request the funds back

Hi there, bibarch. I'm here to guide you on how to make a stop-check request in QuickBooks.

 

First, please note that you can only do this before the check is deposited. If the check is in "Scheduled" status, you can navigate to the bill payment page, and click Cancel. However, if QuickBooks has already processed the bill payment, you'll need to contact our technical support team for assistance in cancelling the check.

 

Here's a step-by-step guide on how to reach us:

 

  1. Go to the Help menu and select the Search tab.
  2. Next, click Contact Us.
  3. Select a topic to connect with the right expert or choose to ask about something else to enter a brief description of your concern. Then, press Continue.
  4. Lastly, pick either Start a Chat or Get a Callback to start connecting with them.

 

Once you've voided the check, I recommend contacting the vendor and notifying them of the matter.

 

For more info, you can check out this article: Learn about QuickBooks Bill Pay for QuickBooks Online.

 

For future use, here's a guide on generating reports to obtain information about your vendors and bills: Run reports.

 

Should you have any other concerns about your vendors and bills in QuickBooks, please don't hesitate to leave a comment below. I'm always ready to help you out, bibarch. Keep safe!

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