How do I change primary contact if person no longer works for the company?

Hey there, @ameshydrailics. 

I hope you're having a great week so far. If the current primary contact is no longer associated with the company and you wish to change it to a new one, you'll need to contact our Customer Support Team. They have more advanced tools to help you change the primary contact on the account. Here's how to get in touch with them: 

1. Go to the Help menu. 
2. Choose QuickBooks Desktop Help. 
3. Press Contact Us. 
4. Type in Change Primary Contact and click Continue. 
5. Scroll down and select Get a Callback. 

If you run into any trouble, just let me know. Also, here's an extra article that may come in handy in the future: 

• Change or update Primary Contact on your QuickBooks Account

Let me know how it goes. Take care!

Support Agents cannot change the Primary Contact. You will need to follow the steps in the article to submit the Change Form.