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yoav
Level 1

How do I change the master admin user?

 
2 Comments 2
David-212915
QuickBooks Team

How do I change the master admin user?

Thanks for posting in the Community, @yoav. I'd be happy to lend a hand with changing the master admin (MMA). 

 

Here's how the master admin can transfer the role to an existing company admin in QuickBooks Online (QBO):

 

  1. Click the Gear icon.
  2. Select Manage Users.
  3. Click the drop-down arrow in the Action column and choose Make master admin.
  4. Select Make master admin on the prompt.
  5. An invitation email will then be sent to the user to accept the role.

 

For additional information on this process, I recommend the following article: Change your QuickBooks Online master administrator.

 

Should you have additional questions about managing users or anything topic, I'm just a post away. Hope you have a wonderful day.

Fiat Lux - ASIA
Level 15

How do I change the master admin user?

It would be easy if you have access to email of the master admin and reset the password of QBO. Otherwise, you have to call Intuit and present some legal confirmation.

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