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Sachin89
Level 1

How do I downgrade

Intuit Help.JPG

This is the dialogue box I receive after "Go to the Help menu and select QuickBooks Desktop Help". Sorry I couldn't find "Contact Us"

MarsStephanieL
QuickBooks Team

How do I downgrade

Hi there, @Sachin89.

 

You can see the Contact support button after typing any word in the search box. I'll show you the steps below:

 

  1. Go to the Help menu, enter any word in the search box, then hit Enter.
  2. The Contact Us button will appear at the bottom, click it.
  3. Enter your concern such as, "Downgrade the number of users in my subscription."
  4. Click Continue, then choose how you want to be assisted.
  5. Follow the on-screen instruction.
  6. Confirm your transaction.

 

I added some screenshots for additional information:

 

chat with us.jpg.png

 

If there's anything I can assist you further with while working with QuickBooks, please let me know. I'm always here to help. Stay safe out there.

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