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ehiggins357-lumo
Level 1

How do I UNLINK Invoices and Income. I am a cash basis company and report income only after it is received.

 
2 Comments 2
ShyMae
QuickBooks Team

How do I UNLINK Invoices and Income. I am a cash basis company and report income only after it is received.

Hello there, @ehiggins357-lumo.

Please know that invoices cannot be removed from income as they are integral to your earnings tracking. In QuickBooks Online (QBO), invoices represent the revenue you have earned, regardless of whether the payment has been received or not.

If you run your financial statements in cash basis, only the paid invoices will be treated as income. This means that revenue is recognized when the payment is received, regardless of the invoice due date. Unpaid or overdue invoices will not be included in the financial report until they are paid.

On the other hand, if you want to unlink your invoice payments, please follow these steps:

 

  1. Go to Sales.
  2. Select the invoice you want to unlink, then click Edit. 
  3. From the Outstanding Transaction, untick the box that's linked to the invoice.
  4. Click Save and close, read the onscreen instructions carefully.


If you don't want to create an invoice you can make use of the sales receipt feature. Here's how: You can follow these steps:

 

  1. Hover to + New.
  2. Select Sales receipt.
  3. From the Customer dropdown, choose your preferred customer.
  4. Complete the necessary details for the sales receipt.
  5. Once done, click Save and close.

 

Moreover, you can customize your invoices, estimates, and sales receipts in QBO. Check out this article for a comprehensive guide: Customize invoices, estimates, and sales receipts. It will help you create personalized invoices and estimates to send to your customers.

 

Let me know if you need further assistance with this or have questions about other QBO features. I'll be here to assist you. Have a great day ahead!

BigRedConsulting
Community Champion

How do I UNLINK Invoices and Income. I am a cash basis company and report income only after it is received.

You cannot unlink invoices from income.

 

However, if you're on a cash basis you can run your financial reports on a cash basis and then your invoices won't appear as income until they are paid, and even they'll appears as income on the payment date(s).

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