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jenn-practicalfa
Level 1

How do you cancel a self employed subscription? the menu will not allow me to cancel, it brings up a pop up every time

 
3 Comments 3
MadelynC
Moderator

How do you cancel a self employed subscription? the menu will not allow me to cancel, it brings up a pop up every time

It depends on where you bought your subscription from @jenn-practicalfa.


It only takes a few easy steps to cancel your QuickBooks Self-Employed (QBSE) subscription. Before that, can you tell me what’s indicated on the pop-up?


If you bought QBSE directly from QuickBooks or Intuit, follow these steps below: 

 

  1. Sign in to QuickBooks Self-Employed in a web browser.
  2. Select the Gear icon.
  3. Choose Billing Info and then Cancel subscription.
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On the other hand, if you bought it through the mobile app store, you can refer to this article here for a step-by-step process to cancel your subscription.


QuickBooks keep your data for one year from the date of cancellation. However, you’re unable to modify your entries nor delete them. Meaning, files are for read-only access afterward. In case you need them for future purposes, I recommend exporting and save them. 


Let me know if you need further assistance with canceling your account. I’m here always to lend a hand. Always take care.

jenn-practicalfa
Level 1

How do you cancel a self employed subscription? the menu will not allow me to cancel, it brings up a pop up every time

Thanks, @MadelynC

 

This is what the pop up says:

 

Wait, don't go!

If you leave now, you could be missing out on big tax savings. QuickBooks Self-Employed subscribers identify an average of $4,340 in tax savings per year. If you stay, you’ll have a better chance of keeping that money in your pocket rather than Uncle Sam’s.

A friendly reminder: If you do go, grab your data first. Download your reports and mileage log before canceling.

 

 

I try to X out of it and click cancel again, but it keeps popping up. I don't use my account at all anymore and don't need to save any data. 

FatimaHarvey
Level 1

How do you cancel a self employed subscription? the menu will not allow me to cancel, it brings up a pop up every time

This article is really amazing. Thanks for the sharing.

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