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Highlighted
Level 1

QuickBooks Pro 2017 wants an update...

All was fine.  I got a reminder notification in the upper right (red exclamation).  When I click on that, it tells me "Please click Restart Now to restart QuickBooks and install updates.  I will click on that, QuickBooks closes, and restarts moments later.  The red notification remains.  I have tried everything including uninstall / reinstall.  I am on QuickBooks Desktop Pro 2017 Release R5P.

Also, since the first try at installing, it takes much longer than normal to open QuickBooks.

Solved
Best answer December 10, 2018

Best Answers
Highlighted
Level 2

QuickBooks Pro 2017 wants an update...

Click on "update"
Click "update now"
Beside "Get Updates" is a check box "Reset Update"
Check the box and run "Get Update"
You should get a popup screen that states your going to download the entire update again
Click OK, download the entire update and reboot computer

View solution in original post

7 Comments
Highlighted
Level 7

QuickBooks Pro 2017 wants an update...

This seems to be a common problem.  Try going into the update window and click RESET UPDATE then try again.  You might have to reboot.

Highlighted
Community Champion

QuickBooks Pro 2017 wants an update...

Probably correct. Reboot computer, not just restart QuickBooks
Highlighted
Level 1

QuickBooks Pro 2017 wants an update...

I had already tried rebooting.  I think the reset on the update did the trick.  Thanks to both of you!
Highlighted
Level 2

QuickBooks Pro 2017 wants an update...

Same problem here. Can confirm that clicking RESET UPDATE then rebooting computer works.
Highlighted
Level 1

QuickBooks Pro 2017 wants an update...

Same problem here. Rebooted several times.
Level 1

QuickBooks Pro 2017 wants an update...

How do you reset the update?
Highlighted
Level 2

QuickBooks Pro 2017 wants an update...

Click on "update"
Click "update now"
Beside "Get Updates" is a check box "Reset Update"
Check the box and run "Get Update"
You should get a popup screen that states your going to download the entire update again
Click OK, download the entire update and reboot computer

View solution in original post

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