Thanks for joining us here in the Community, smalltme3.
I'm happy to provide some info about renewing your QuickBooks Desktop Pro 2021 account.
My recommendation would be to log into the Customer Account Maintenance Portal (CAMPs) to view all of your registered QuickBooks subscriptions and manage your account.
If you need additional assistance, you may want to reach out to the QuickBooks Desktop Support Team. Agents have the necessary tools to gather your personal info, look up your account details, and help you from there. Here's how to get in touch with the team:
1. Go to Help, then select QuickBooks Desktop Help/Contact Us.
2. Select Contact Us.
3. Give a brief description of your issue, then select Continue.
4. Sign in to your Intuit account and select Continue and then Continue with my account.
5. We'll email you a single use code. Enter your code and select Continue. (If you have more than one account, select the account you want to use and then Continue.)
6. Select to chat with us or have us call you.
The following article provides these steps if you ever need them again in the future: Contact QuickBooks Desktop Support
Please don't hesitate to drop a comment below if you have any other questions. I'll be here to help in any way that I can.