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DLSesq
Level 1

How to make and adjusting entry to zero the balance in an unused account to allow making it inactive?

I want to make and account inactive. It currently shows a balance preventing marking it inactive. How to adjust the balance to zero and allow marking it inactive?

1 Comment 1
MorganB
Content Leader

How to make and adjusting entry to zero the balance in an unused account to allow making it inactive?

Hi there, DLSesq.

 

Thanks for turning to the Community for support. I'm happy to relay some info about changing an account balance in QuickBooks Online.

 

When editing account balances it's always a good idea to check with your accountant first. If you don't currently have an accountant you can find one in your area specifically trained in QuickBooks by searching here: Find a ProAdvisor

 

In this instance, you may consider editing the opening balance of the account. This can be done in a few steps. Here's how:

 

1. Go to Settings ⚙ and select Chart of accounts.
2. Locate the account and select View register.
3. Find the opening balance entry. Tip: Sort the date column to show the oldest entries first. 
4. Select the opening balance entry.
5. Edit the date, then the amount. If needed, select Edit to make your changes. 
6. Select Save

 

The following article provides additional info about entering and managing opening balances in QuickBooks Online.

 

Please don't hesitate to reach back out if you have any other questions. I'll be here to help in any way that I can.

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