Hi, BubbleBean. I’m sorry to hear QuickBooks Online hasn’t met your business needs. Canceling your subscription depends on where you signed up.
If you subscribed through a mobile app store, cancel directly within the app store. Otherwise, follow these steps to unsubscribe directly from Intuit:
- Sign in to your Intuit Account Manager.
- Navigate to Products & Billing and click your company name.
- Locate the product you want to cancel and select Cancel.
- Follow the on-screen instructions. You’ll receive a confirmation once cancellation is complete.
For detailed guidance, refer to this article: Cancel your subscription. To learn what happens to your company’s data after cancellation, you can visit this article: What happens to my QuickBooks Online data after I cancel?
If you have any follow-up questions, please feel free to leave a comment below.