Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks.Explore Intuit QuickBooks Workforce
Cosmo621
Level 1

I cannot log into Intuit from quickbooks 2020 pro desktop. It just keeps spinning and never gets to the log in panel I cant enter my email and password to log in.

I cannot log into Intuit from quickbooks 2020 pro desktop. It just keeps spinning and never gets to the log in panel I cant enter my email and password to log in. I have tried to reinstall and used the repair tools.  Intuit logged me out and won't let me log back in.

12 Comments 12
ArnoldJohn_C
QuickBooks Team

I cannot log into Intuit from quickbooks 2020 pro desktop. It just keeps spinning and never gets to the log in panel I cant enter my email and password to log in.

The login issue you’re currently experiencing is typically caused by using an outdated version of the software, which lacks the necessary updates to connect with our current security and login protocols. For this reason, I recommend contacting our QuickBooks Live Support team. They can further provide the appropriate assistance needed for this version.


If you would like to ensure consistent access and compatibility with your Desktop account moving forward, you can consider upgrading to the latest QuickBooks Desktop Enterprise or switching to QuickBooks Online.

 

You’re welcome to reach out anytime if you have further questions or concerns. We’re always here to help.

SIAB
Level 8

I cannot log into Intuit from quickbooks 2020 pro desktop. It just keeps spinning and never gets to the log in panel I cant enter my email and password to log in.

Install the trial version of QB Desktop 2020 Pro to isolate problem.

Cosmo621
Level 1

I cannot log into Intuit from quickbooks 2020 pro desktop. It just keeps spinning and never gets to the log in panel I cant enter my email and password to log in.

I did and for 159.99 per month I will be able to send emails from QB again.  That’s extortion!  I already paid good money for the 2020 pro edition and it’s only 6 years old.  

SIAB
Level 8

I cannot log into Intuit from quickbooks 2020 pro desktop. It just keeps spinning and never gets to the log in panel I cant enter my email and password to log in.

Have you installed the trial version of 2020 or 2021 to isolate the problem?

Extorted Hostage
Level 1

I cannot log into Intuit from quickbooks 2020 pro desktop. It just keeps spinning and never gets to the log in panel I cant enter my email and password to log in.

I am in the same situation. What did you end up doing? They are holding us hostage just to send emails. Everything else work and I do not need support but just to send emails they want WAY more money than it cost to go buy a new version at the store. How is this legal? I have been using this for years with no problems. What did you end up doing?

SIAB
Level 8

I cannot log into Intuit from quickbooks 2020 pro desktop. It just keeps spinning and never gets to the log in panel I cant enter my email and password to log in.

@Extorted Hostage 

Have you installed the trial version of 2020 or 2021 to isolate the problem?

BRyan170
Returning Member

I cannot log into Intuit from quickbooks 2020 pro desktop. It just keeps spinning and never gets to the log in panel I cant enter my email and password to log in.

Im having the same problem. it just spins. Buying new quickbooks or "updating" is not an option as the pricing is out of control. Has there been a fix for this yet?

BRyan170
Returning Member

I cannot log into Intuit from quickbooks 2020 pro desktop. It just keeps spinning and never gets to the log in panel I cant enter my email and password to log in.

what do you mean? can you explain more on this. 

SIAB
Level 8

I cannot log into Intuit from quickbooks 2020 pro desktop. It just keeps spinning and never gets to the log in panel I cant enter my email and password to log in.

@BRyan170 

Do you need to create a new company file or just open an exiting company file?

BRyan170
Returning Member

I cannot log into Intuit from quickbooks 2020 pro desktop. It just keeps spinning and never gets to the log in panel I cant enter my email and password to log in.

Having same issues, here. The spinning wheel wont let me log in. Is there no fix? i googled it. found to clear browzing history. I have the same version of quickbooks on a seperate computer with a diffrent company and its still working just fine. I tried to export the company backup to the other computer that sworking and still getting the issue. This tells me the issue is within this file. If it still has issues on the other computer with the fresh quickbooks and my other company emails fine... 

whats going on? i understand "lack of support, but i feel this might be a cash grab trying to get the last of us on 2020 desktop that just needs to record payments, and invoice monthly. I dont need anything else quickbooks is trying to offer. 

BRyan170
Returning Member

I cannot log into Intuit from quickbooks 2020 pro desktop. It just keeps spinning and never gets to the log in panel I cant enter my email and password to log in.

 

Having same issues, here. The spinning wheel wont let me log in. Is there no fix? i googled it. found to clear browzing history. I have the same version of quickbooks on a seperate computer with a diffrent company and its still working just fine. I tried to export the company backup to the other computer that sworking and still getting the issue. This tells me the issue is within this file. If it still has issues on the other computer with the fresh quickbooks and my other company emails fine... 

whats going on? i understand "lack of support, but i feel this might be a cash grab trying to get the last of us on 2020 desktop that just needs to record payments, and invoice monthly. I dont need anything else quickbooks is trying to offer. 

BRyan170
Returning Member

I cannot log into Intuit from quickbooks 2020 pro desktop. It just keeps spinning and never gets to the log in panel I cant enter my email and password to log in.

open existing. Trying to email invoices. Somehow it logged me out of intuit and has the spinning circle that the screen never loads to be able to log-into intuit. Everything else works just fine but cant email invoices without logging in. 

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us