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Juan v
Level 1

I cant switch companies, it has been saying syncing for the last day

 
1 Comment 1
AileneA
QuickBooks Team

I cant switch companies, it has been saying syncing for the last day

I see the importance of providing a seamless and efficient experience with the software, Juan.

 

I have a couple of troubleshooting steps that can assist you in smoothly transitioning between companies. 

 

First, we can refresh the page. Doing so can help resolve temporary issues such as being unable to switch to other companies in QuickBooks Online. 

 

Second, consider using an alternative browser if the problem persists. Accessing QuickBooks Online through a different browser, such as Incognito, can help identify whether the issue is specific to the browser you were initially using. 

 

Lastly, I suggest clearing your browser cache to resolve any temporary data conflicts causing these issues. Access your browser settings and locate the option to clear the cache, or use the keyboard shortcut (Ctrl + Shift + Delete or Command + Shift + Delete) to access the cache-clearing options. This process will help eliminate potential obstacles and enhance the switching company process.

 

Moreover, these resources comprehensively address transitioning between company files within the QuickBooks Online program. You can find detailed information in the guide titled" Switch between company files in QuickBooks Online.

 

If you have further questions or concerns about switching accounts, please don't hesitate to let me know. I'm here to assist you further. Have a great day!

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