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britzandchris
Level 1

I coded deposits to a customer w a name and it shows on the deposit entry. Why do only some of the customer names show when I look at deposits in a transaction report?

 
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Best answer December 03, 2019

Best Answers
MariaSoledadG
QuickBooks Team

I coded deposits to a customer w a name and it shows on the deposit entry. Why do only some of the customer names show when I look at deposits in a transaction report?

Hi britzandchris,

 

Let's make sure to enter only one customer per line item of your deposit transaction to show the customer name on the report. Allow me to provide you a few information about this.

 

Entering multiple customers when creating a deposit won't show up the name of your customers once you run the report. 

 

You can create another deposit transaction for your other customer.

 

I have attached a screenshot for your visual guide.

 

I got this link in case you have other questions about QuickBooks Online (QBO): Banking.

 

Keep me posted if you need anything else. I'm always right here to help.

 

View solution in original post

2 Comments
MariaSoledadG
QuickBooks Team

I coded deposits to a customer w a name and it shows on the deposit entry. Why do only some of the customer names show when I look at deposits in a transaction report?

Hi britzandchris,

 

Let's make sure to enter only one customer per line item of your deposit transaction to show the customer name on the report. Allow me to provide you a few information about this.

 

Entering multiple customers when creating a deposit won't show up the name of your customers once you run the report. 

 

You can create another deposit transaction for your other customer.

 

I have attached a screenshot for your visual guide.

 

I got this link in case you have other questions about QuickBooks Online (QBO): Banking.

 

Keep me posted if you need anything else. I'm always right here to help.

 

View solution in original post

britzandchris
Level 1

I coded deposits to a customer w a name and it shows on the deposit entry. Why do only some of the customer names show when I look at deposits in a transaction report?

Thank you!  I will make separate deposit entries per name.  I appreciate it!

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