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mary179
Level 1

I had the most worthless, time consuming chat with a QuickBooks "expert" yesterday. 47 minutes in and he was still verifying my account and asking me what I needed.

Where can I get REAL support from QuickBooks???
1 Comment 1
ChristineJoieR
QuickBooks Team

I had the most worthless, time consuming chat with a QuickBooks "expert" yesterday. 47 minutes in and he was still verifying my account and asking me what I needed.

Getting efficient assistance from our support team is essential, Mary179. Let me guide you through how to call our phone representative in QuickBooks Online.

 

Before doing so, may I know your specific concerns? This way, we can pinpoint if you have issues with QuickBooks Online.

 

Furthermore, we can get support from our phone call experts in QuickBooks Online. Please know that when calling our phone or chat representative for assistance, they often ask you to verify your account for security reasons.

 

This extra step helps ensure that you’re the legitimate account holder. By confirming your identity, we can protect your sensitive information.

 

We can visit this article to see the support hours available for your product.

 

Please see the steps below:

 

  1. Log in to your QuickBooks Online account.
  2. Click the Help button at the top right corner.
  3. Go to the Search tab, then select Contact Us.
  4. Enter a brief discussion with your concern, then click Continue.
  5. Choose to Have us call you to connect with us.

 

To learn more about using QuickBooks Online, managing your account, and handling invoices and subscriptions, see this article for additional references: Manage billing, payment, and subscription info in QuickBooks Online.

 

The Community is here for you 24/7 on the clock. If you need to drop your additional concerns with dashboard navigations and account preferences, notify us below. Keep safe.

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