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Level 1

I have 5 days left on my free trial so I purchased QB Simple Start. It create a whole new account. How do I put the subscription towards my first account?

 
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Level 14

I have 5 days left on my free trial so I purchased QB Simple Start. It create a whole new account. How do I put the subscription towards my first account?

You have to purchase the subscription in your trial account to continue using it. Find the Billing & Subscription menu to proceed. If you click the Buy button on the website, it will be created a new account. Keep in mind, you will pay the regular price if you purchase in trial account. 

https:// quickbooks.grsm.io/US

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QuickBooks Team

I have 5 days left on my free trial so I purchased QB Simple Start. It create a whole new account. How do I put the subscription towards my first account?

Hello there, @delro300.

 

To continue using your first created account, you'll have to subscribe to it. I'll guide you how.

 

  1. Go to the Gear icon.
  2. Select Account and Setting.
  3. Choose Billing & Subscription.
  4. Click Subscribe.
  5. Enter your payment information.
  6. Click Subscribe.

 

Once done, you can now cancel the new account. Here's how:

  1. Go to the Gear icon, then Account and Settings.
  2. Select the Billing and subscription tab.
  3. In the QuickBooks section, select Cancel subscription or Cancel online.
  4. Choose Continue to cancel, then click the Continue to cancel button.
  5. Follow the next steps.
  6. Select Submit and cancel subscription.
  7. Click Got it.

 

Also, you can always contact our Customer Care Team if you need further assistance.

 

In case you've got other QuickBooks Online concerns, feel free to browse our Help articles page.

 

I'll be around if you have additional questions.

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