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Hi there, @sue8.
I appreciate you reaching out to us here in the Community. I'm happy to help you in getting your bank transactions to show up on your reconciliation page.
There are a few things that we need to check to fix this issue. First, we'll need to make sure that that the payment is deposited to the correct account so it will show up in QuickBooks.
Also, take note that there are some factors that you'll need to consider when downloading bank transactions which may cause the issue that you have.
These are the following:
However, you can check on your Bank Register and see if it's filtered for a specific date of transactions.
To do that:
For more information about this process, please refer to this article: Bank transactions are duplicates, missing or wrong or bank balance not updating.
I've included some article about reconciling accounts and adding bank transactions in QuickBooks Online for your future reference:
These steps should get you on track, @sue8. Please don't hesitate to let me know if you have further questions about this concern. I'll be around to provide further assistance. Have a good one!