I have QuickBooks Accounting and there is no option to add a user. I tried to upgrade my subscription but was only allowed to upgrade to Solopenuer?

Thank you for reaching out to the Community space, Ruth. I'd like to provide additional information about adding users to QuickBooks Solopreneur.

In QuickBooks, the ability to add users depends on the specific version you're using. It's possible that you're subscribed to QuickBooks Self-Employed, and that could be the reason why you'll only have the option to upgrade to Solopreneur.

You can consider having a second upgrade to add a user, I'd recommend subscribing to a multi-user version, such as QuickBooks Online Plus or Advanced. However, if you're not using QuickBooks Self-Employed, I'd like to ask what kind of version you're having right now. This information will help us determine the best path forward for you.
 

If you wish to upgrade to a higher version, you can follow these steps:

1. Go to the Gear icon, then select Subscriptions and billing.
2. Look for your subscription.
3. Click Upgrade your plan.

Additionally, you can refer to this link for comprehensive information and helpful resources regarding subscription management and user settings in QuickBooks: Get started with QuickBooks Online.

If you have any further questions or need assistance with the upgrade process, please feel free to ask. I'm here to help!

I want Enterprise Quickbooks

I need to renew today for payroll

my log in is

[email address removed]

You can renew your QuickBooks Desktop (QBDT) subscription by contacting our QuickBooks Live Experts team.

To reach them, please refer to this article: Renew your subscription or use view-only mode in QuickBooks Desktop. Then, navigate to the Renew your QuickBooks Desktop subscription section for the phone number. They have the tools to securely access your account and assist you with the renewal process.

In addition, you can manage your QuickBooks Desktop account and services through the Customer Account Maintenance Portal. This platform offers a seamless way to oversee your account details, ensuring you have full control over your QuickBooks experience.

Also, I'm including this reference to guide you in setting up scheduled payroll to pay employees: Create and run your payroll.

Just get back to this thread for any additional queries when managing your account.

@I need to renew my subscription  

Can you login to CAMPS as the Primary Contact?