Thanks for the detailed information about restoring your company files to the new computer, calindsey. Let me provide some information to help you get back to business.
In addition to @4Gal answer, QuickBooks Desktop (QBDT) Pro 2009 is already a discontinued product so you'll get errors when updating it. You'll no longer receive critical security updates protecting your data and encounter errors when updating it.
Keep in mind, that Windows 11 isn't compatible with your current QuickBooks version. Moreover, we have a built-in browser that replaces Internet Explorer 11. Refer to this guide for more insights about the operating system, hardware, software, and other requirements to run the program: System requirements for QuickBooks Desktop 2024.
The first version installed is the default release version when you install the desktop program. Performing this task will not cause any data loss. Also, you'll be prompted to update the company file to the latest version to match the version from the old computer to the new one.
You can consider upgrading to the latest desktop program to ensure a seamless experience while handling your financial tasks. I recommend contacting our Technical Support Team if you wish to continue using QBDT Pro. They'll assist in placing the order and guide you through the installation process.
Here's how:
- Click here, and choose QuickBook Desktop from the drop-down menu.
- Tap the Continue button to proceed.
- In the Which product is your question about? drop-down, select QuickBooks Desktop, and choose the specific edition from the list.
- Type a brief description of your concern in the field box and press the Continue button.
- Follow the onscreen instructions to complete the process.
To learn more about the various features available in QBDT 2024, see the following articles:
For additional information on completing a particular accounting task or resolving any problems encountered while using QBDT, click on the links below to view the full details:
Stay in touch if you have other product-related concerns or questions about installing and restoring your QuickBooks. We're always available to provide the guidance you need.
