I'm trying to add a 2nd business to my QBSE. I know I need to buy another subscription but when I try to it takes me back to the sign in for my existing account.

handsfreetrader · ‎September 17, 2020

I want to ensure both accounts can be linked to TurboTax. Both are single member LLCs. With 2 separate QBSE accounts will I be able to split out the personal expenses just once, or do I need to repeat it for both accounts? Example, if both accounts are linked to one credit card that has purchases for personal, business 1, and business 2, how can I split them properly.

JenoP · ‎September 17, 2020

Thanks for sharing with us the steps that you've already gone through, handsfreetrader.

You can only have one QBSE account per email address. This is the reason why there's no option to add a second account when logged in to the existing one.

You'll need to use a different email when signing up for a new account. Then, select the Create a new account link and follow the succeeding steps to successfully create a new one.

I would also recommend reaching out to our chat or phone support teams just in case you can't still create a new account. They can pull up your existing account and help you with creating the second one. Here's how:

Click Assistant in the upper-right hand corner.
Type in "Talk to a human", then press Enter.
Enter the same keyword (Talk to a human) when prompted.
Click I still need a human.
Select between Message an agent and Get a callback.

Let me know if you need anything else.

View solution in original post

MariaSoledadG · ‎September 17, 2020

Welcome to QuickBooks, handsfreetrader.

Upon subscribing, you'll want to make sure that you'll be using the same login credentials to ensure that both accounts are linked to your Turbo Tax. Then, use a private browser if you're seeing the Sign in for my existing account option to rule out any browser-related issues.

Here are the keyboard shortcuts:

Google Chrome: Ctrl + Shift + N
Mozilla Firefox: Ctrl + Shift + P
Safari: Command + Option + P

On the other hand, you can only split a single transaction between a business and personal or into multiple categories when using QuickBooks Self-Employed (QBSE). You can also split business transactions between multiple Schedule C expense categories. Splitting of personal account will not affect anything in your calculation since this is only considered as a personal tracking in your QBSE account. Please go over to this article: Split Transactions In QuickBooks Self-Employed.

For future reference, you can visit this article to know more about QBSE: QuickBooks Self-Employed Overview.

Please let me know if these steps work for you. I'll be right here to further assist you anytime you need.

handsfreetrader · ‎September 17, 2020

I've tried it in private browsing but still have the same issue.

select QBSE from the plans and pricing page
it asks me to create a new account or sign into an existing one
I select exiting one
it takes me to my account with no option to buy another subscription

JenoP · ‎September 17, 2020

Thanks for sharing with us the steps that you've already gone through, handsfreetrader.

You can only have one QBSE account per email address. This is the reason why there's no option to add a second account when logged in to the existing one.

You'll need to use a different email when signing up for a new account. Then, select the Create a new account link and follow the succeeding steps to successfully create a new one.

I would also recommend reaching out to our chat or phone support teams just in case you can't still create a new account. They can pull up your existing account and help you with creating the second one. Here's how:

Click Assistant in the upper-right hand corner.
Type in "Talk to a human", then press Enter.
Enter the same keyword (Talk to a human) when prompted.
Click I still need a human.
Select between Message an agent and Get a callback.

Let me know if you need anything else.

Fiat Lux - ASIA · ‎September 17, 2020

@handsfreetrader

As far as I know, we are only allowed to use one email address for one QBSE account.

https:// quickbooks.grsm.io/US

https:// quickbooks.grsm.io/us-promo

handsfreetrader · ‎September 18, 2020

yeah this was the correct answer. I was told I have to have two separate accounts and I can then manually export the schedule C data from one of the businesses come tax time.

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I'm trying to add a 2nd business to my QBSE. I know I need to buy another subscription but when I try to it takes me back to the sign in for my existing account.