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mechelle3
Level 1

I need a person to call me back. My question can not be answered by the community

I need a person to call me back. My question can not be answered by the community.
5 Comments 5
Fiat Lux - ASIA
Level 15

I need a person to call me back. My question can not be answered by the community

Which question? I noticed it is your first posting in the community.

MorganB
Content Leader

I need a person to call me back. My question can not be answered by the community

Happy Friday, mechelle3.

 

I'd be glad to show you how to receive a callback. This can be done directly in your QuickBooks Online account.

 

Here's how:

 

1. Click the Help button in the top right corner.
2. Select Contact Us.
3. Enter Support in the field and choose Let's talk.
4. From here you can select to receive a callback at a time that's convenient for you.

 

The following linked article offers even more info about QuickBooks Online Support. Additionally, this link provides a way to reach support outside of the product.

 

With this info you'll get a call from a Support Team member and get back to work soon. I'm available if you have any other questions - just let me know. 

CADASI
Level 1

I need a person to call me back. My question can not be answered by the community

I have tried this 3 times today and no one has called me back.

JasroV
QuickBooks Team

I need a person to call me back. My question can not be answered by the community

Nice to have you joined this thread, @CADASI.

 

I'm here to help and ensure to keep you up in running your business. 

 

To ensure I provide you the right fix, can you share with me the details of your concern? Any additional information you'd share is much appreciated.

 

If you still wish to get in touch with one of our live agents, you can follow the steps shared by my colleague MorganB above. Ensure to check their Support hours to know their availability so that you'll be accommodated.

 

Moreover, I'm adding our video tutorials to help you manage your QuickBooks Online (QBO) efficiently.

 

In case you have other queries about your account, you're always welcome to share them with me. I'll be around to assist you. Have a good one!

Fiat Lux - ASIA
Level 15

I need a person to call me back. My question can not be answered by the community

@CADASI 

Another option, posting your questions here.

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