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Buy nowi need to update the name, email and phone number as our previous treasurer resigned
Do you have any access to the former treasurer's email address?
It's great to see you in the Community today, joyfuljan.
Keeping your business's name, email, and phone number updated is essential. This ensures that you receive notifications for your account and payroll.
In QuickBooks Desktop, you have several options to update your account information. You can manage it through the Customer Account Management Portal (CAMPs) or update it within your company file.
Before we run any troubleshooting, could you clarify if you're looking to change the company name or the name of the primary admin? Any additional information you can share will help ensure a timely resolution.
In the meantime, let's log in to your company to change the name, email, and phone number. Here's how:
On the other hand, let's sign in to CAMPs to edit the information stated above. Simply follow these easy steps:
To edit the email address, check out the following link for detailed instructions: Edit or change your email.
Feel free to browse this reference to gain more insights about updating your business information: Change your QuickBooks Desktop address or phone number.
In case you want to update your payroll contacts and Intuit Account, explore each link below to learn more about the process:
Save time managing your accounts, products, contacts, billing, and user ID access by using the Customer Account Management Portal (CAMPs) in the future. Browse through these articles for the instructions including the method to move the primary admin role:
Keep me posted if you have additional questions about changing the information mentioned or need further assistance navigating through QBDT. I'm always ready to lend a helping hand. Enjoy the rest of the day, joyfuljan.
I need to update my accountants address when I do payroll. It sends her the confirmation. Why is this so hard. I have it in all the places I can find but it keeps sending to her old email address.
Your experience of having difficulties in updating your accountant's email address is not what we strive for, Brian.
To better assist you, could you specify which section of QuickBooks Desktop(QBDT) you used to update your accountant's email address?
Were you able to follow @risa's instructions to update the information either in the Customer Account Management Portal (CAMP) or directly in your company file?
If that worked, I have some additional steps for you to further update the email address linked to your QBDT account.
If it does not work, I suggest contacting our Live support team to further assist you with updating the address of your accountant.
For more details on updating the email address of your QBDT account, you can refer to this article: Update the email address you use for QuickBooks Desktop.
Additionally, I'm providing this resource that you can use to access your payroll reports in QuickBooks whenever needed: Run payroll reports.
If you have any follow-up questions about updating your accountant's information in QuickBooks, please feel free to leave a comment below. My team and I are here and ready to offer our support at any time.
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