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Level 1

I trried to sign up with the 3 months with 50% off and wouldnt let me when i put credt card in. then i did 30 day free and it let me , can you change to 3 month one?

 
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Level 11

I trried to sign up with the 3 months with 50% off and wouldnt let me when i put credt card in. then i did 30 day free and it let me , can you change to 3 month one?

Call and ask Intuit directly to change it. They have to check your billing status prior to decide anything. Otherwise, consider opening a new QBSE account with current discounted price for up to 6 months and cancel your old account.

https://quickbooks.grsm.io/US

https://quickbooks.grsm.io/us-promo

 

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Moderator

I trried to sign up with the 3 months with 50% off and wouldnt let me when i put credt card in. then i did 30 day free and it let me , can you change to 3 month one?

Hello there, @alan6485,

 

I can redirect you to the correct department to help you avail ongoing discounts in our website. Our representatives can check your account and help you update your subscription's billing option.

 

Our Support Team are available from 6:00 AM until 6:00 PM on weekdays, and 6:00 AM til 3:00 PM on Saturday.

 

If you can't reach us during this time, you can request a callback so you won't have to wait on the line. Here's how: 

 

  1. Sign in to your QBO account.
  2. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
  3. From there, select the Contact Us button and enter your concern in the description box.

  4. Once done, select Call us or Get a callback option.

You can also try signing up in the private window. This platform prevents cookies from being stored on the computer, making it a great place to identify browser problems. Use any of these keyboard shortcuts depending on the browser you're using:

 

Google Chrome: press Ctrl Shift N  
Mozilla Firefox: press Ctrl Shift P
Internet Explorer: press Ctrl Shift P
Safari: press Command Shift N

 

Clearing the browser's cache also helps remove the history or log files and start with a clean slate.

 

Let me know how things go in your end. I want to ensure this is resolved and I am here if you need further assistance. Have a nice day!

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