Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Call and ask Intuit directly to change it. They have to check your billing status prior to decide anything. Otherwise, consider opening a new QBSE account with current discounted price for up to 6 months and cancel your old account.
https://quickbooks.grsm.io/us-promo
Hello there, @alan6485,
I can redirect you to the correct department to help you avail ongoing discounts in our website. Our representatives can check your account and help you update your subscription's billing option.
Our Support Team are available from 6:00 AM until 6:00 PM on weekdays, and 6:00 AM til 3:00 PM on Saturday.
If you can't reach us during this time, you can request a callback so you won't have to wait on the line. Here's how:
You can also try signing up in the private window. This platform prevents cookies from being stored on the computer, making it a great place to identify browser problems. Use any of these keyboard shortcuts depending on the browser you're using:
Google Chrome: press Ctrl + Shift + N
Mozilla Firefox: press Ctrl + Shift + P
Internet Explorer: press Ctrl + Shift + P
Safari: press Command + Shift + N
Clearing the browser's cache also helps remove the history or log files and start with a clean slate.
Let me know how things go in your end. I want to ensure this is resolved and I am here if you need further assistance. Have a nice day!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here