Internet explorer

Hokiehall · ‎January 30, 2022

Microsoft is ending Internet Explorer so I removed it from my win 10 machine, not knowing Quickbooks still requires it. Now I cannot access the program at all since IE is gone and I can't re-install it nor can be downloaded any longer from Microsoft. Is there any solution? Will the program upgrade to Edge anytime soon?

RenjolynC · ‎January 30, 2022

Hello, Hokiehall.

Let me share some insights about the browser.

At the moment, QuickBooks Desktop works best with Internet Explorer (IE). This is the recommended default browser and changing it is unavailable.

To request support for Microsoft Edge, I recommend sending feedback to our Product Development Team. They'll review this idea and might consider updating it in the future.

Here's how you can send feedback:

In your QuickBooks Desktop program, go to Help > Send Feedback Online > Product Suggestion.
Enter your request and click Send Feedback.

I'm also adding these articles for more information:

Please let me know if you have more questions or need help with other features in your account. I'll be around to answer them. Take care and stay safe.

View solution in original post

RenjolynC · ‎January 30, 2022

Hello, Hokiehall.

Let me share some insights about the browser.

At the moment, QuickBooks Desktop works best with Internet Explorer (IE). This is the recommended default browser and changing it is unavailable.

To request support for Microsoft Edge, I recommend sending feedback to our Product Development Team. They'll review this idea and might consider updating it in the future.

Here's how you can send feedback:

In your QuickBooks Desktop program, go to Help > Send Feedback Online > Product Suggestion.
Enter your request and click Send Feedback.

I'm also adding these articles for more information:

Please let me know if you have more questions or need help with other features in your account. I'll be around to answer them. Take care and stay safe.

Fiat Lux - ASIA · ‎January 30, 2022

@Hokiehall

As another option, contact this 3rd party service to help you reinstalling IE 11. Make sure they will refund your membership fee if they are not able to fix the issue.

https://mycomputerworks.grsm.io/quickbooks

Hokiehall · ‎January 30, 2022

I have found the solution from another post on this site that has worked.

Fix to the issue of Quickbooks won't open without ... (intuit.com)

DominickF · ‎December 18, 2022

IE11 is being permanently disabled by Microsoft on February 14, 2023. What is the solution for QuickBooks to continue working after this date?

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