Thank you for providing your experience with the Mid-Market Account Management Program QuickBooks Online Payroll. I understand the value of having higher-level support, Slu1. Rest assured, I will make sure to guide you to the right sources for additional information.
Our account management program is designed to offer personalized assistance to customers with notable complexity and growth opportunities. We have recognized these customers, including some of your clients, who will greatly benefit from the specialized account management provided through this initiative.
Currently, we have not received any information about the closure of this program. To assist you with your tasks, I recommend reaching out to our support team. They can provide you with the latest details regarding the program's status and guide you on how to request a new account manager.
Here's how:
- Log into your QuickBooks account.
- Click the Help option in the upper-right corner.
- Tap the Contact Us button.
- Choose a topic from the boxes or tap the Ask about something else box.
- Next, state your concern in the box. Example: Refund concerns. Then, press the Continue button.
- After that, select between the two options: Have us call you or Schedule an Appointment.
You'll want to prepare your year end tax filing and payment, here a list that will help you review your books, run reports, and prepare your tax returns: Year-end guide for QuickBooks Online.
Additionally, I suggest considering our QuickBooks Live Expert Assisted service to enhance your QBO Payroll experience. Our knowledgeable team of experts stands ready to provide immediate support tailored to your business's unique needs. They will assist you in navigating your payroll plan's features.
Please do not hesitate to reach out if you have any questions or require further details about the program. We are committed to providing exceptional service and look forward to making this a success for all involved parties.
