Hi there, @miah16. I'm here to make sure your concern about subscription discount is well taken care of.
Account specific concerns such as billings and discounts are handled by our live support team. This is to make sure any confidential information is safe.
Since Community is a public forum, it's best to check with our customer care support. They can check your account and might give you options on how you can avail a discount.
Here's how:
- Log in to your QuickBooks Online company file
- Click Help and select Contact Us.
- Enter "Subscription discount" in the description field, then click Let's talk.
- Select either Start messaging or Get a callback.
Please refer to this article for the support hours: QuickBooks Online Support.
You can check out this article if you want to update your payment information: Manage billing, payment, and subscription info in QuickBooks Online.
In addition, you might also check this article about rate updates: 2022 QuickBooks Online price update.
Please don't hesitate to tap the reply button if you have any other QuickBooks-related concerns. I'll be happy to assist you. Keep safe and have a prosperous business!
