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My trial period ended & I added my credit card information to get the 1 years subscription at 1/2 price for switching from Quickbooks Desktop to Quickbooks Online. I did not know they put in the Advanced plan and after I added my credit card information they will not let me change to the Plus plan I wanted without losing my discount. This is terrible customer service & very deceptive. I did not enter the Advanced Plan into my Billing & Subscriptions or ever intent to take that plan.
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