cancel
Showing results for 
Search instead for 
Did you mean: 
Buzzard38
Level 1

Need help

Been on the phone for 5 hours while they try and figure this out. I can’t reset my pin and my money is stuck on the card. Can anyone help?

3 Comments 3
MadelynC
Moderator

Need help

I recognize how important every penny is for us, @Buzzard38. I’ll make sure you’re able to reset your account PIN successfully.


Since you’re unable to reset the pin, I’d recommend contacting our partner, Green Dot Bank. Their support team can further assist you and help settle this adjustment to ensure you’ll get the amount and operate it effectively. Simply call the number on the back of your QuickBooks debit card.


When everything is good, you can use these resources to get more knowledge about using QuickBooks debit cards to withdraw money from ATMs and make purchases, as well as on how to handle uncategorized transactions:

 


Please know that I appreciate your effort and patience. If you have any other account concerns or questions managing your finances in the future, don’t hesitate to add comments below. I want to make sure all is resolved and covered!

Buzzard38
Level 1

Need help

They called green dot a few times and there was nothing they could do.

Buzzard38
Level 1

Need help

They already tried calling green dot a few times. It’s a QuickBooks issue 100%.

Need to get in touch?

Contact us