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I'm trying to update the phone number that pops-up for log-in verification purposes. The only place I can seem to find this number is in CAMPS. When I try updating the number I get a URL not found error message. Is there anywhere else this number can be changed? QB allowed me to update the phone number on the Account Profile but this old number still pops up when I'm being asked for verification to log in.
I've attached a couple photos of the error messages
I'll help you update your phone number, @GhorbaTreasurer.
I can see that you're running CAMPS to update the company's phone number for security login purposes. Please know that this can only be of use when you're changing the security login in QuickBooks Desktop.
When you want to update your login verification in QuickBooks Online, you can use the Intuit Account Manager portal. This can be found beside the Gear icon that symbolizes the first letter of your first name.
Let me show you how:
- Sign in to QuickBooks Online.
- Select your Letter/Profile icon next to Gear⚙.
- Hit Manage your Intuit Account.
- Go to the Sign in & security menu.
- Select the Phone section and then click Change.
- Update your phone number, then enter your password.
- When you're done, select Save.
I've included a link to get more insights on how to update your information in the Intuit Account Manager portal: Change your email, user ID, or password for QuickBooks Online.
Lastly, I recommend visiting this page to help manage and update your personal and company information in QuickBooks: Account management.
Feel welcome to visit us again here with any concerns or questions you may have in QuickBooks Online. The Community is open 24/7 and always ready to help. Take care good care.
