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Sarina Simmons
Level 1
posted
‎March 24, 2025 09:19 AM
last updated ‎March 24, 2025 9:19 AM

Payroll team needed to correct pay roll account number

Attempting to reach the PAYROLL TEAM to discuss my issues with my payroll. I had put in the incorrect account number for my bank account. I have updated in Quickbooks and need to know the next steps to take. I was informed to contract to get this resolved. I was informed from a rep to contract the PAYROLL TEAM with no instruction to do so. I am trying to get this resolved ASAP. Please advise. 

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1 Comment 1
JeraldR
QuickBooks Team
QuickBooks Team
‎March 24, 2025 10:23 AM

Payroll team needed to correct pay roll account number

To begin, Sarina, please log into your QuickBooks Online account using your username and password. Once you log in, I've outlined the detailed steps to contact our support team for any assistance you may need:
 

  1. On the upper right corner, select the Help icon.
  2. Choose the Search tab and type in Contact Us.
  3. Once you type Contact Us, the option will appear.
  4. Click on the Contact Us option below.
  5. Choose your preferred method of communication.
     

Additionally, you can check out this article. It provides insights into our service hours, response time, and various ways to reach out for assistance: Get help with QuickBooks products and services.
 
If you have any more questions regarding payroll or need help contacting support in QuickBooks Online, feel free to reply to this thread. We're here to help you.

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