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MJN6150
Level 1

Pending transactions messed up my reconciliation

Several pending transactions made it to the feed and were accidentally matched. Then the finalized transaction came to the feed. I went back and unmatched the pending transactions- matched to the finalized transactions, and deleted the pending transactions. Now in reconciling I have a warning that my balance does not match because it is keeping track of the deleted pending transactions. What do I do to make my reconciliation line up again?

1 Comment 1
MichaelaS
QuickBooks Team

Pending transactions messed up my reconciliation

Experiencing a reconciliation warning is a sign that a transaction has been deleted or left unbalanced. Let me help you find and correct these in QuickBooks Online (QBO), @MJN6150.

 

Let's start by reviewing your transactions in your register and then compare them with your bank statement. You can also use the Reconciliation report to identify the discrepancies.

 

Here's how:

 

  1. Go to the Help menu.
  2. In the Find reports by name, select Reconciliation report.
  3. Choose the Account and the Report period.
  4. Then, locate and review your transactions.

 

Make the necessary changes if you find deleted valid transactions, incorrect amounts, or unrecorded transactions. For further details, check this article to decide what changes you need in the Step 4 section: Review any discrepancy reports.

 

Please always consult your accounting professional before making any changes to your account. If you don't have one, you can find a professional through this link: Find an accountant.

 

Additionally, please note that you will still see the alert during your next reconciliation. Upon accessing the discrepancy report, the deleted transaction will still be on the list, and the difference should be $0.00. Nonetheless, this will not impact the next reconciliation process.

 

After reviewing that the ending balances still don't match, or if you need to run a report, refer to these articles for additional guidance.

 

 

Don't hesitate to post again if you have other questions about correcting discrepancies. I'm always here to help. Take care.

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