Thank you for contacting us regarding the issue with your inactive phone number on file, BroScapesLLC. I recommend contacting our dedicated team to assist you in updating your phone number directly. They have the tools and expertise for this setup.
To contact our support team, please log in to your QBO account using a web browser. Then, follow the steps below to get in touch with them.
- Go to the Help menu at the upper right.
- Choose the Search tab.
- Select Contact Us at the bottom of the screen.
- In the Ask about something else section, enter your concern.
- Hit on Continue and choose a way to connect with us.
You can also contact them outside QuickBooks by following the steps below:
- Go to the QuickBooks Contact Support website.
- Choose your QuickBooks product in the dropdown.
- Enter your concern in the box, and hit Continue.
- Select a way to connect with us.
Please note that for QBO Core, our support time is available from Monday to Friday, from 6 AM to 6 PM PT. For QBO Payroll Premium and Elite, you can contact us any time of the day.
Moreover, I'll share these articles that will guide you in categorizing different segments of your company and generating reports to see how your business is doing.
You can always drop by if you have questions about managing payroll information in QuickBooks. Reply to this post or create a new one if you'd like to take care of your entries, paychecks, and more, let me know. I want to confirm that all your concerns will be taken seriously.