@vita71
Good question. It's technically income so you can assign whatever income account to the deposit that makes the most sense. Or, another option is to assign the reimbursement to the same expense account(s) that were used when you replaced the items for the customer. That will offset those expenses. That way, you're not double-counting the income and expense from the original sale. Either way has no affect on net income so it's really up to you as far as how you want to see it on your P&L.